Frequently Asked Questions
Everything you need to know about shopping with Quasi.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How do I initiate a return or exchange?
You can return unworn items with tags attached within 30 days of delivery. Visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific product dimensions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.
Are your garments sustainably produced?
Quasi is committed to ethical fashion. We use organic cotton and recycled synthetics, working exclusively with Fair Trade certified factories.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.